You're right, I shouldn't have phrased it that way. I meant to say I don't think the government should be involved.
Although, I'm not sure why the plaintiff should be awarded anything, even if Zillow causes her to "lose money". Unless Zillow is doing something specifically to her home estimate, then it's merely offering a differing opinion on what they think the home is worth.
"Eyyy buddy, you wanna buy this car? Classic 1991 Honda Civic, only 100k miles on it, and most of the doors still open. I'll give you a deal, $10 000."
"Yeah, I don't think it's worth that much. A hundred dollars, tops."
"Did you just appraise this car? Oh, you done messed up."
muffled sound of approaching police sirens
EDIT: Hah, didn't see you'd used the exact same analogy elsewhere.
Although, I'm not sure why the plaintiff should be awarded anything, even if Zillow causes her to "lose money". Unless Zillow is doing something specifically to her home estimate, then it's merely offering a differing opinion on what they think the home is worth.