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This is my personal experience as a YouTube user:

- There are these weirdly looking fixed (Googleish) bars for no other reason than to steal my screen space.

- Recommendations are mostly awful (10 things that will shock you!) or videos I have already watched.

- The subscription to a whole channel is a dumb concept. I usually care only about specific series of videos, not the whole channel. Example: New movie reviews, not the bullshit rambling filler videos. The effect is that I often unsubscribe from the whole channel even though there is some interesting content.

- The video controls cover part of the video for no apparent reason.

- The volume control slider disappears for no reason when you move the cursor away from it.

- There are wrong defaults like showing annotations or autoplay.

- Annotations are abused so much that you cannot leave them enabled.

- Obvious missing feature: Next/previous buttons for videos that belong to a series. Playlists are used as a bad workaround.

- I can only use YouTube on my Desktops because that's where the ad blocker works.

- Obvious missing feature: Donations to content creators.

I don't think this is a big company problem. It is a culture problem. When your boss has no taste and does not take criticism very well, you end up with wrecks like Twitter, Google+ or YouTube.



Recommendations are mostly awful

Yup, it's amazingly bad. 'Related' videos are mostly OK, but reccomendations seem to be just a 'related' video based on something you watched ages ago. I guess most youtube viewers are browsing omnivores and don't really care how bad the stuff is as long as it makes the time pass.

At least Amazon let you fix their reccomendations.


> At least Amazon let you fix their reccomendations

You can on youtube as well. From the homepage, mouse over a recommended video and the three vertical dots appear. From there you can say "Not interested" and provide a reason.


That makes a difference, if at all, in only one direction. Amazon at least used to let you specify "I own it" for books that you own but didn't buy through them, which greatly improves their book reccomendations.

Amazon will also show you "I'm reccomending X because you bought Y", and let you say "don't use Y to reccomend me things". Youtube doesn't.

And the three dots don't appear for the one reccomended video that lurks among the related videos on the right of a video you're watching.


I have never noticed this button before. Bad discoverability could be another point in my list.


> I guess most youtube viewers are browsing omnivores Or maybe they are mostly bots that are skewing Youtube algorithms.


But doesn't mighty Google have an obvious lead in AI and Machine Learning over all the other tech companies?


YouTube does too by saying "not interested". I have Red and love YouTube's engine


Ok. Here goes:

1. The interface is complex and defined because of the sheer amount of features present. 2. Recommendations work really well after for me after I started using the "not interested" feature and curating channels. 3. You can add playlist and get notified when new videos are added easily - thus eliminating the need to subscribe to whole channels if you don't like all their content. (I know there are a few I like to see all the content from). 4. They disappear when you mouse away. 5. The volume control slider works... 6. Annotations are not default on for me. Autoplay on by default got me to start using it and is great for Chromecast and music. 7. Annotations can be updated by uploaders and some are good - but the default engine is only sufficient and sometimes difficult to translate. (But still the best I've seen anywhere else on the web for non-intentionally edited ones) 7. I don't see playlists as a bad workaround for this- particularly given you can update them in real time. Also the queue for streaming has this feature. (It would be cool to have the ability to navigate search while playing videos). 8. You just became a cost center for Youtube rather than a cost and revenue center - and your needs won't be catered to. YouTube Red is great and comes with a music subscription service and solves the ad problem. 9. This is a good idea. The workaround currently is Patreon links in the description which add minimal total clicks to donating.

I don't know how the Youtube Team operates but I'm very thankful for their product. They serve up incredible amounts of video on dozens of devices and network types for many use cases and manage to do so in a way that perseveres some discoverability and personalization. Red allows ad free access to insane amounts of content for a reasonable cost.

Thanks for being the man in the arena YouTube team.


1. Complex can be good, that's not the point, it's a disorganised UI

2. I think the "you need special knowledge" to use an interface rather proves the point right?

3. Again seems like bad UI if that grand parent found this very difficult.

4-7. Sure, you have come up with YouTube workarounds.

8. YouTube ads are a necessary evil I guess.

9. Sure.

The man in the arena is about a couple of guys in their basement daring greatly, not a multi billion dollar company! It's ridiculous to conflate the two things.


The man in the arena is about doing something with your life rather than critiquing others non constructively.

Build a better YouTube. I'd love to see how someone else caters to the millions of daily users and dozens of use cases


I don't get this reasoning at all: "products for millions of users have to be worse than necessary"


8. I don't see how paying YouTube would help solve the other problems. Google already has too much money and can't build good products with it.

I have never heard about YouTube Red and it is not "available in my country" whatever that means in 2016.


> - Recommendations are mostly awful (10 things that will shock you!) or videos I have already watched.

if you're not logged in (personally I only log into gmail in a private tab), you just get the related videos, which are (imho) fine.

if you're logged in, yeah. useless.

> - I can only use YouTube on my Desktops because that's where the ad blocker works.

Firefox for Android has extensions, among which uBlock Origin, which blocks the youtube ads.

I also have some thingy to block the ads in the Youtube app but that's an Xposed-mod, which requires a rooted device (if yours is rooted, Xposed is highly recommended, many useful mods for many apps)


> The subscription to a whole channel is a dumb concept.

A lot of people seem to enjoy it though, I don't think you can generalize this. Different features for different types of users.


I'll add:

- Keyboard shortcuts to increase/decrease the speed (shortcuts for all controls, really)


Also, shortcuts that work without focussing the video. Press space to pause the video, it scrolls down instead. So you learn about "k" which pauses without focus, great. Then you want to skip forward/backward with the arrow keys. Again, doesn't work without focus...


"J" and "L" skip backward and forward respectively. (Lowercase works as well.)


There are shortcuts to change the speed! > to increase, and < to decrease.


Wow I was never able to find these, TIL.

Thanks!


- Obvious most annoying missing feature: You cannot search your history


afaik you can export and download json with your YT history as part of 'everything Google spied on me' thanks to EU privacy recommendation/directive/law


FWIW, if I get a link to YouTube while on my phone, I watch it in Firefox which also has uBlock origin installed. I just kinda ignore the app.


> I can only use YouTube on my Desktops because that's where the ad blocker works.

Why? The ads aren't that bad.

> There are wrong defaults like showing annotations or autoplay.

From a business perspective, autoplay is good as it leads to more videos being watched.


> Why? The ads aren't that bad.

They really are. On desktop they're unskippable (unless you reload - often 10+ times to get something short enough or no ad), they're never relevant or interesting, they're ridiculously long (often over a minute, I've seen them significantly longer than the video). They're noise, and the signal/noise ratio is worse than I've ever seen on TV. If a video's longer than about 10 minutes sometimes it cuts in the middle of a sentence to show another irrelevant, long, rubbish ad too.


I think one of the more frustrating issues with advertisements is with the overlay ads as opposed to the pre-play ads. While the pre-play ads cause the same frustrations that TV/radio ads do (obnoxiously loud compared to the content you mean to watch, often irrelevant even when you allow all advertising trackers to run), the overlay ads are exceptionally frustrating because they often obfuscate content. Instructional videos or videos involving subtitles are particularly victimized by overlay ads since it's not just a mild interruption at that point, the ads often are completely blocking important content in the video.

Truthfully, with all of the great minds that are at google, it's a bit shocking they haven't found a way to make the advertisements at least a bit more amicable to their viewing audience. In my mind, there's no reason that some sort of content analysis couldn't be done during the upload to check the overlay boundaries and see if "crucial content" like text is present, and set flags in the meta-data so that the ad software can avoid those time stamps. Or on the sound issue, do some advertisement audio balancing based on the volume of the previous and following video so you don't suddenly get audio blasting through speakers/headphones.

To me these seem like relatively simple user experience tweaks that really would make it easier to digest advertising through the service.

Consequently, using Safari on mac and click-to-plugin, you can force an HTML5 player, which seems to not allow the pre-play ads or the overlay ads at all. I've found the experience much more enjoyable via this method.


I find most adds can be skipped, but if you enable adblock they are unskippable.


Maybe that's what it was. I usually stick to Safari when I can, and I used uBlock because it doesn't have uBlock origin. That blocked everything except video ads, which if they should have been skippable it could have been making them unskippable. I switched to Wipr that uses the content blocker API and that removes the video ads too.


With a mix of uBlock Origin, uMatrix, and Ghostery, ads don't even load.


The unskippable ads are only 30 seconds, and they only show up sometimes (for me, about 1/3 to 1/2 the time an ad shows up, and like 2/3 the time the ad is a 5 second skipable ad.).


> Why? The ads aren't that bad.

Honestly, the ads are easily the worst part of youtube for me. I'm logged into my google account, everywhere, all the time. And yet they still appear to go out of their way to find the least relevant ads they can find. Adsense doesn't seem to suffer the same, so this disconnect has always puzzled me.


I have had a 4 minute long song in a style of music I NEVER listen to as a YT ad before. I'm not going to listen to some 2nd rate rock moaner for 4 minutes between every 4 minute long weeaboo track I'm trying to listen to.


I get bombarded with so many Lyft ads on my android device. Every other video I play is preceded by a Lyft ad. I finally caved in, downloaded the app and signed up for it. Their ads still haven't stopped.


I think there's no mystery there. Video ads are fewer and cost more and Google needs to present "impressions" to their customers.

So... are you a human? Then this ad might be of interest to you :P


What really gets me, is a lot of the ads I’ve been getting are stuff 50yo “ad tech” would get right. Lately I’ve been getting a womens' clothing brand which appears to only exist in north america. I’m a male in northern europe. A print ad in a national newspaper would do a better job “targetting” than that.


I'm not a video ad buyer, but as a viewer I'd be amazed if I found out that Youtube offers better video ad targeting than TV. And that's ridiculous.




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