Why would it be surprising to you that two different sets of people have two different attitudes?

The problem is, only the people who want something ask you about it. No-one's emailing to say "hey the Google Play integration is great - don't remove it!"

Then after you do what the people emailing you wanted, all the people who were silent chime in. "Wait a minute, why were you spending your time on that? None of us wanted it!"

That's why it always feels like marco1 described.