Just for the record i'm glad you posted this - if it's legit it really illustrates a stark difference from the PR line and is hugely relevant.

Interesting is the personal differences we have with people that work there. Without naming names I know folks on customer acquisition side and analytics that boast about their jobs and have enough autonomy to kick ass - I actually bought stock when one of them was hired based on my previous interactions with the guy.

I will be curious if the mainstream tech press picks up on this thread - again with Netflix contrarians being the dish du jour.