Because then the metrics can't be reviewed/vetoed by executives before being pub... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		tspike on Oct 5, 2020 \| parent \| context \| favorite \| on: Users may be unable to connect or experiencing deg... Because then the metrics can't be reviewed/vetoed by executives before being published. Optics > accuracy for most organizations, sadly.

boston_clone on Oct 5, 2020 [–]

Unfortunately true. About a year ago, I had reported a pod-specific issue to Zendesk (I'm fuzzy on the details). They confirmed the issue but also acknowledged that it would not reflect on status.zendesk.com.

I've questioned status pages since.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact