Yeah, I have had the same issue with my jabra headset for years on a cal digit TS3. It goes away if I plug it into a separate USB port on the MacBook. My guess as to the problem is the bandwidth allocation and prioritization on the thunderbolt.
Check out some of the other comment in the thread here. It sounds like it's an issue with USB 3 and can be resolved with a USB extension cable to move the receiver away from the rest of the ports.
But that’s a wild ass guess.