1. The Supercharger network means you can take them on road trips without worrying. This isn't the case for other EVs which use the Electrify America charging network.
2. They're basically iPhones on wheels.
Unlike every other car manufacturer, you get constant software updates and improvements. Since I bought my car, software updates have increased its power by 5%, improved its range estimation, increased charging speeds, and it now drives itself on surface streets (originally it only self-drove on freeways). The UI has also been improved. Similar to iPad OS's dock, frequently-accessed apps are automatically shown in one area. I can also pin apps (or menus within some apps) if I want. A ton of new features have been added. I much prefer the current UI to the version that my car shipped with.
This reminds me of the debate over physical keyboards on phones. For years after the iPhone came out, some people swore they'd never give up their physical keyboards. And yes, physical keyboards (just like physical buttons) do have a lot of advantages. But you can't change them with a software update, and you can't change them depending on context. For most use-cases, that flexibility outweighs the lack of tactile response.
1. The Supercharger network means you can take them on road trips without worrying. This isn't the case for other EVs which use the Electrify America charging network.
2. They're basically iPhones on wheels.
Unlike every other car manufacturer, you get constant software updates and improvements. Since I bought my car, software updates have increased its power by 5%, improved its range estimation, increased charging speeds, and it now drives itself on surface streets (originally it only self-drove on freeways). The UI has also been improved. Similar to iPad OS's dock, frequently-accessed apps are automatically shown in one area. I can also pin apps (or menus within some apps) if I want. A ton of new features have been added. I much prefer the current UI to the version that my car shipped with.
This reminds me of the debate over physical keyboards on phones. For years after the iPhone came out, some people swore they'd never give up their physical keyboards. And yes, physical keyboards (just like physical buttons) do have a lot of advantages. But you can't change them with a software update, and you can't change them depending on context. For most use-cases, that flexibility outweighs the lack of tactile response.