I second that notion. I had close to a thousand dollars in there, which I can no longer access because they have the wrong phone number on file. I can change my password, get confirmation email, etc., everything except actually access my account to enter the correct number.
By accident I found that for some payments they don't require the phone number (for 2FA which I never enabled/activated) - so I'm slowly "withdrawing" by searching for vendors that accept this method of payments. WTF, give me my money back, PayPal!
Logged into PayPal to find out when I joined and found out there’s a couple hundred bucks in there I didn’t know about so thanks.
And as a PayPal customer since 2000 all I can say is “fuck you, PayPal”.