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> keep rogue engineers from burning money on useless features (like AI chat bots)

As someone who has worked on an AI chat bot I can assure you it does not come from engineers.

It's coming from the CFO who is salivating at the thought of downsizing their customer support team.



The other reply in this thread might beg to differ: https://news.ycombinator.com/item?id=38295849

I think the reality is no discipline, be it Engineering, Product or Finance, is immune to flights of fancy.




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