I thought of that movie almost immediately as well. Seems like we're right about there, but obviously a little further away from the deeper conversations. Or maybe you could have those sorts of conversations too.
This is a kind of horrifying/interesting/weird thought though. I work at a place that does a video streaming interface between customers and agents. And we have a lot of...incidents. Customers will flash themselves in front of agents sometimes and it ruins many people's days. I'm sure many are going to show their junk to the AI bots. OpenAI will probably shut down that sort of interaction, but other companies are likely going to cater to it.
Maybe on the plus side we could use this sort of technology to discover rude and illicit behavior before it happens and protect the agent.