Fin is actually Intercom’s branded agent, so if Anthropic is using their own mod... | Hacker News

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		solfox 42 days ago \| parent \| context \| favorite \| on: I've been waiting over a month for Anthropic to re... Fin is actually Intercom’s branded agent, so if Anthropic is using their own model for support at all isn’t clear.

nickvec 42 days ago [–]

I was curious so I looked into it. Seems like my issues were encountered when Fin AI was running on Sonnet 4.0, though Fin AI's new model (Fin Apex 1.0) was rolled out ~2 weeks ago. https://www.intercom.com/blog/announcing-fin-apex-the-age-of...

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