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Ask YC about timing: When to monetize your user generated content site?
10 points by nickb on Oct 29, 2007 | hide | past | favorite | 14 comments
Here's a hypothetical question... let's say you have a UGC site and so far everything on the site has been free but someone needs to start paying bills so you've been looking at various options. You can add advertising (like what many sites do these days), you can start charging for 'premium' features (the so-called freemium business model), or you can start requesting donations (wikipedia model).

Each of these different montization methods has its own pros and cons and each of them has a potential to piss of users and alienate them.

So the question that I have is: what is the best time to implement one of these features? Do you start charging/advertising from the beginning or do you wait for the community to grow on the completely free model?



I think that in 99.5% of cases you should start trying to monetize from the very beginning, for three primary reasons:

1. You're more likely to piss of customers if you introduce advertisements/donation requests/subscriptions later than if it is there at the beginning. People like to know what they can expect from a site when they first start using it, and they tend to get very comfortable with a given dynamic. I've been very surprised how offended/alienated people can become if you introduce monetization later...people don't seem to understand about hosting costs or time investments.

2. You get the chance to see what is actually going to work for you before you go through too many iterations of your idea. Maybe your initial focus is not able to sustain itself...being able to adjust on the fly and experiment is a key component of internet sites and your monetization strategy is definitely something you can/should experiment with.

3. People with something invested in your site beyond their content contributions (such as donations/subscriptions) are more likely to give you honest feedback about your site. You also tend to get more partner inquiries if there is a visible monetization method (versus 'labors of love'.)


Agreed. My strategy has always been to put some small ads on the site from the very beginning, just to signal to users that they're going to be there, and see how well they do.


4. If you put ads from the start, you get to design the Web site with the ads in mind rather than adding them later in whatever space that happened to be left empty.


That's an excellent point. My follow-up question is: how easy/hard is it to find advertisers for brand new sites? I know that AdSense wants you to have 100K uniques (or something like that)...


Adsense and adbrite have no minimum traffic requirements and cost nothing to get started in. You just won't get a payment until you've accumulated $100, which may take a while.


Adbrite has a minimum payment of $5, I got a payment of $5.36 from them recently.


Do what WordPress.com does - only show ads to people who come in from search engines AND don't have a "I've been to WordPress.com before" cookie. That way your regular users will never see an ad, but the people most likely to click on ads (external visitors in "search mode") will. Make sure your regulars know that this is going on though, or they may feel you are being dishonest with them.


At a recent barcamp some bloggers mentioned something interesting: they treat their visitors differently with regard to ads: the feed subscribers only see ads on an article after a few weeks, whereas people hitting the blog through search engines see ads from the start. Not sure what the right mixture would be, but it's something worth to think about, I guess.


That's very interesting! I find it interesting that you'd wanna show an ad to a person coming from Google. Would you lose a possible registration/lead if that person thought that there's too many ads on the site? What if you turn this upside down and show ads to people who are already 'hooked' to your product?

Definitely an interesting insight!


I faced a similar question myself and decided to try adsense and adpinions, I put up a little line saying basically if this pisses you off let us know. No one really has, but I'm sure some find it bothersome. I am thinking about doing the wordpress thing and not showing ads to logged in users. If you use hard stats(pagviews,uniques, etc) to get advertisers you may not want to use this method.

I think I am going to switch to a donation based way becuase people either really see the value in my site or they don't and just leave anyway.

Great Question, I am interested in seeing what other say as well.


You could also think of other ways to monetize your site/idea. Can you sell an enterprise version to businesses? (i.e. Google Enterprise Search) Do you have valuable information that hedge funds or someone else might want to buy? (some of the specialized social networks do this.) Or anything else you can think of... definitely more work than putting up ads, but it could be where the real money is.


Brian, excellent point. The gold is always in the data that you collect so trying to sell/license the data is an option. The problem is that you need a long(er) runaway to execute that strategy. You need some investment (maybe even a large one) to sustain you while you're in the red.


You ought to test all methods and go with what works. One of the beautiful things about the Web is that it allows us to do that easily.


I was hoping to see much more discussion on this thred, but seems the thread died about a year ago. W.r.t. donations, do you think that could be a monetization biz model? Though, if I like a site, sometimes I buy their premium service, not exactly because I need it, just to support them. Do you think a site can be sustained on donation money like that?




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