I run my own mail server and manage a number of small business clients who have mail servers. Email trust is getting more and more tedious.
Recently I was resolving a domain registrar issue with Network Solutions. They required forms filled out and signed, a copy of a utility bill from my client, a copy of my ID...
I bundled up everything and emailed them the scans. I contacted them 5 business days later, they claim to never have received it.
I sent it again while I had a rep on the phone, it went into their spam hole, probably due to size of attachment.
They helpfully suggested I get a GMail account to send the same message.
They are my registrar, they host my DNS, including my MX record. I have an spf record...
I thought it was pretty farcical, and a sad statement of digital trust/authenticity.
Some of my clients are giving up and just going with the flow, I have had several conversions to Google/Microsoft cloud-hosted solutions for email...
An spf record only helps preventing emails sent from phishing servers. It is inherently meaningless to spam filters if the trust with the domain owner itself is misplaced.
I run my own mail server and manage a number of small business clients who have mail servers. Email trust is getting more and more tedious.
Recently I was resolving a domain registrar issue with Network Solutions. They required forms filled out and signed, a copy of a utility bill from my client, a copy of my ID...
I bundled up everything and emailed them the scans. I contacted them 5 business days later, they claim to never have received it.
I sent it again while I had a rep on the phone, it went into their spam hole, probably due to size of attachment.
They helpfully suggested I get a GMail account to send the same message.
They are my registrar, they host my DNS, including my MX record. I have an spf record...
I thought it was pretty farcical, and a sad statement of digital trust/authenticity.
Some of my clients are giving up and just going with the flow, I have had several conversions to Google/Microsoft cloud-hosted solutions for email...